THSCC Forums

I know - good dealer service is an oxymoron but -
I need to get a few minor warranty issues fixed on my Focus, and I'm not happy with my first experience with my local dealer (even though they're an 'SVT' dealer).
Anyone in the club know of a good Ford dealer around here?

Thanks!

Tim Windsor at Capital Ford has been professional and friendly. Took care of our Fuel Delivery Module under warranty even with our '01 Focus in its rally garb. Has also provided technical advice when I was installing our long tube header (and cat and flex pipe and power steering line and EGR pipe - it's a long, domino effect story).

If I have to go to a Ford dealer, he's my service manager of choice.

Tell him the rally car guy sent you if you go.

Also Beth in Parts is friendly and helpful.

Simon

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< http://usukracing.com >
2011 & 2010 Atlantic Rally Cup 2WD Champion
2010 Rally America Eastern Regional 2WD Champion
2009 Atlantic Rally Cup M2 Champion
2008 New York Rally 2WD Championship 2nd Place
2007 Rally Spec Focus Champion

I second Capital. Even though Crossroads is five minutes away, I hit Capital for all of the parts that I need for the Contour. And Vitacco set up a discount program with them that isn't the advertised 10% off; it's wholesale. Their cost. Which is unheard of.

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Has no responsibility whatsoever.

I've been known to take vehicles all the way from Chapel Hill to Capital. Every other Ford dealership within reach (Graham, Pittsboro, and most assuredly Durham) has pretty much sucked. Never had an issue with Capital.


--Donnie

I'm convinced, Capital is it - thanks all!