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Those people complaining really need to step up and do it. The constant complaints about couse design and how it favors one car, too many cones, not enough cones, too fast, too slow, too wide, too narrow only cause people to step away and say, I do not need this crap.
We just have to be careful not to confuse feedback and constructive critcism with complaints. I really don't see the stream of "constant" complaints" you are referring to. I think I see as many or more complaints about complaints than actual complaints.
We learn from others and if the "others" don't get to voice their opinion, then we don't get to learn and improve.
The important thing in an event post analysis is to take all the comments, good, bad, and even the "complaints" and see what has validity and what doesn't. You consider the source of each piece of information and then you have to try very hard not to take it all personally. Sometimes I can do that last part, and sometimes I don't do it so well.
I haven't seen anything so far that I would consider a "complaint." So far at least, I consider this a positive discussion.
Just as politicans accept the fact that they will be in the public eye when they run for office, an event chair/course designer has to accept that people will have comments when the event is over.
A course designer is like an artist that puts his work on display in a public building. Everyone can see it. Some will like it. Some won't. Some will analzye it to death.
The difference in our case is that we at least hope that everyone appreciates it.. even if they don't happen to like it.
Just my viewpoint...
Miles