Arthur McDonald wrote:
A friend of a coworker is looking for shop to replace a rear wheel bearing on his daughter's car. He asked if I would recommend (or not recommend) Al's Garage or Chapel Hill Tire, both of which are on the west side of Chapel Hill near the daughter's apt.
Good or bad experiences? Or a recommendation for another shop on that side of Chapel Hill?
I've used Al's, Autologic, Chapel Hill Tire, and Automotive Solutions in Chapel Hill.
Al is a great guy, and has competent, well trained employees that have been there forever. The downside is he doesn't handle all cars, or all procedures. If its outside of his expertise he'll send you somewhere else. He mostly handles routine maintenance.
Autologic is in the same vein, locally owned, good mechanics, excellent work, but they are competent in the normal stuff that breaks on a car, and I wouldn't trust them with a car that's been customized.
Stay away from Chapel Hill Tire... my experience with them is its a tire shop that also does repairs, and the mechanics come and go frequently, and not particularly interested in doing a good job.
If you have a german car Tioga's one-man shop "Automotive Solutions" is absolutely top notch. I take my M3 mostly to Janko, but last year it broke down and needed a tow, and Tioga is just down the street, while Janko was going to be a $150 tow. Tioga fixed the problem in a couple of hours and had me back on the road the same day! While the car was on the lift he found the source of an oil leak I'd been trying to fix for six months, and I haven't had a problem since. He claims to have been working on performance german cars for 30 years, and when I described the work the previous owner of my car had done at BimmerWorld, he told me the new engine mounts wouldn't last on my car. Sure enough, when we put the car on the lift the engine mounts were almost shot.
Hope this helps...