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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 6:32 am 
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RodneyWright wrote:
Chris Halweg wrote:
Here's a student thread about it. There have been a fair number of problems with the TV service: http://thewolfweb.com/message_topic.asp ... 322&page=1
As for ATT, their customer service is absolutely terrible. I had to fight them for several months to get my DSL bill correct and I finally gave up wasting my time trying to get it right.


No customer service is perfect, I know TW isn't. Still, the options and features I'm receiving out weigh what TW has to offer.


Down East we have Suddenlink, and I have to say there customer service is the best I deal with on a day to day basis. One reason I don't look at direct tv, If I could talk the wife into it I would drop the TV but she would get bored with only me to entertain here pretty quick!

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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 8:57 am 
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You're just jealous

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Rodney,

Why still WEP instead of WPA2?

http://en.wikipedia.org/wiki/WPA2#WPA2

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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 9:58 am 
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DickRasmussen wrote:
Rodney,

Why still WEP instead of WPA2?

http://en.wikipedia.org/wiki/WPA2#WPA2


I'm forced to use a WEP key on my company laptop, so I'm pretty much locked into this for now.

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'08 Bullitt mustang, CAM 7
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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 10:01 am 
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Jason Tower wrote:
...are you getting a 192.168.1.x ip on the linksys wan port? if you are that means you're double natting which (without getting all technical) is undesirable, what you ideally want is a public ip on the wan port. odds are the at&t cpe can do that but some reconfiguration will probably be required. what you have now works but you may run into a situation in the future which will not due to the double nat, and outside access (port forwarding, something i use every day) is impossible. i've set up uverse for a couple of clients and i always have to call tech support to make this change. just a heads up.


That's good info to have. Installer told me calling the tech desk was a chargable call and I was frustrated at the time. Now that it's working I can explore more. You willing to share your config info? I have access to both modems in regard to configuration.

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'08 Bullitt mustang, CAM 7
Autox VP '09-'10, President '11-'12, interim President 2nd half of ‘14
proud recipient of the Bowie Grey service award '12
Now just a guy driving a mustang....


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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 10:16 am 
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Jason Tower wrote:
are you getting a 192.168.1.x ip on the linksys wan port? if you are that means you're double natting which (without getting all technical) is undesirable, what you ideally want is a public ip on the wan port. odds are the at&t cpe can do that but some reconfiguration will probably be required. what you have now works but you may run into a situation in the future which will not due to the double nat, and outside access (port forwarding, something i use every day) is impossible. i've set up uverse for a couple of clients and i always have to call tech support to make this change. just a heads up.


What exactly do you tell AT&T tech. support when you call? I've got the same problem, but with an Apple Airport.

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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 3:15 pm 
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RodneyWright wrote:
Jason Tower wrote:
...are you getting a 192.168.1.x ip on the linksys wan port? if you are that means you're double natting which (without getting all technical) is undesirable, what you ideally want is a public ip on the wan port. odds are the at&t cpe can do that but some reconfiguration will probably be required. what you have now works but you may run into a situation in the future which will not due to the double nat, and outside access (port forwarding, something i use every day) is impossible. i've set up uverse for a couple of clients and i always have to call tech support to make this change. just a heads up.


That's good info to have. Installer told me calling the tech desk was a chargable call and I was frustrated at the time. Now that it's working I can explore more. You willing to share your config info? I have access to both modems in regard to configuration.


i was never told of a charge to call tech, although i wasn't the one paying the at&t bill. i doubt it would apply since you're calling about a change to the cpe (customer premise equipment) not your own stuff, and you can argue that it should have been set up this way from the get go. i don't have any configs but what you want is to set it up so that your device gets a public ip, not a private one. sometimes it's called bridge mode, or ip passthrough, or something to that effect. when set up correctly it will disable nat on the cpe so that your device can handle it instead, you'll receive a public ip on your device via dhcp. note that cable modems generally work this way by default, certainly twc does, which is why they're so much nicer to deal with. dsl and other network technologies tend to default to the "we'll do nat on our device even though very few people actually want it that way" mode.


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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 3:19 pm 
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Michael Czeiszperger wrote:
Jason Tower wrote:
are you getting a 192.168.1.x ip on the linksys wan port? if you are that means you're double natting which (without getting all technical) is undesirable, what you ideally want is a public ip on the wan port. odds are the at&t cpe can do that but some reconfiguration will probably be required. what you have now works but you may run into a situation in the future which will not due to the double nat, and outside access (port forwarding, something i use every day) is impossible. i've set up uverse for a couple of clients and i always have to call tech support to make this change. just a heads up.


What exactly do you tell AT&T tech. support when you call? I've got the same problem, but with an Apple Airport.

i don't understand, i've never heard of any company that provides an airport as their cpe. details?


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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 3:31 pm 
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Jason Tower wrote:
Michael Czeiszperger wrote:
Jason Tower wrote:
are you getting a 192.168.1.x ip on the linksys wan port? if you are that means you're double natting which (without getting all technical) is undesirable, what you ideally want is a public ip on the wan port. odds are the at&t cpe can do that but some reconfiguration will probably be required. what you have now works but you may run into a situation in the future which will not due to the double nat, and outside access (port forwarding, something i use every day) is impossible. i've set up uverse for a couple of clients and i always have to call tech support to make this change. just a heads up.


What exactly do you tell AT&T tech. support when you call? I've got the same problem, but with an Apple Airport.

i don't understand, i've never heard of any company that provides an airport as their cpe. details?


I've got the Uverse box which has the Wifi turned off and plugged directly into an Airport Wifi box.

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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 3:47 pm 
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Michael Czeiszperger wrote:
I've got the Uverse box which has the Wifi turned off and plugged directly into an Airport Wifi box.

it doesn't matter what device you have, everything i wrote for rodney applies to you. you're reconfiguring the cpe, not your own gear.


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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 4:29 pm 
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AT&T uverse forum thread may help?
http://forums.att.com/t5/Features-and-How-To/Setting-U-verse-Modem-in-Bridge-Mode/td-p/2302033

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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 5:10 pm 
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Steven Carter wrote:


Thank you!!! Will review tonight....

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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 8:14 pm 
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RodneyWright wrote:
DickRasmussen wrote:
Rodney,

Why still WEP instead of WPA2?

http://en.wikipedia.org/wiki/WPA2#WPA2


I'm forced to use a WEP key on my company laptop, so I'm pretty much locked into this for now.


Yeah, but WEP can be broken in less than a minute by a 5 year old. There's no reason why you shouldn't use WPA2 on your personal wireless router.


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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 10:17 pm 
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that's a talented 5 year old. My issue is the laptop won't run a WPA key, still running XP and that's not an option unfortunately.

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Rodney

'08 Bullitt mustang, CAM 7
Autox VP '09-'10, President '11-'12, interim President 2nd half of ‘14
proud recipient of the Bowie Grey service award '12
Now just a guy driving a mustang....


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 Post subject: Re: AT&T u-verse
PostPosted: Tue Feb 07, 2012 11:26 pm 
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RodneyWright wrote:
that's a talented 5 year old. My issue is the laptop won't run a WPA key, still running XP and that's not an option unfortunately.

You might check to see if there is an update for your wireless card that supports WPA2. I had this issue with an older Dell 600m.

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 Post subject: Re: AT&T u-verse
PostPosted: Wed Feb 08, 2012 1:07 am 
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RodneyWright wrote:
that's a talented 5 year old. My issue is the laptop won't run a WPA key, still running XP and that's not an option unfortunately.

This article is 5.5 years old, but is still relevant as to how easy it is to crack WEP. It's literally just a few free programs and a few clicks:

http://www.shawnhogan.com/2006/08/how-t ... works.html


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