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 Post subject: Re: Increase novice retention
PostPosted: Wed Aug 01, 2012 8:13 pm 
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RobLupella wrote:

We could make them walk around all day with the orange helmets on. :lol:


Again, where is the like button?


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 Post subject: Re: Increase novice retention
PostPosted: Wed Aug 01, 2012 9:43 pm 
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To the best of my knowledge THSCC does not "require" newbs to run as Novices. So, how many newbs that don't want that Novice designation are slipping thru the cracks? I would guess this follows James' theory of the Fast-n-Frivilous types.

Try signing up for a HPDE with limited or no experience some time. You end up with the rest of the newbs ......... non-negotiable unless you can prove otherwise.

Might this offend some of the uber-macho types? Yep.

Until we actually have a survey base to work from there is no real way to tell if THSCC is meeting the needs of its customers. Because the people we are talking about here are more customers than they are autox'ers. We have to meet their needs first if we expect them to buy in to the program.

Let's also keep in mind that the age brackets of our Newbs will reveal different needs / goals / expectations. A 20'something will barely notice a 75 minute work stint while a 40'something will dread it. Personally, standing on hot ass pavement for the better part of the day plays havoc on my back and my knees. And I am barely 40. :wink:

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we are an Autocross Club Dammit............


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 Post subject: Re: Increase novice retention
PostPosted: Wed Aug 01, 2012 10:01 pm 
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steve remchak wrote:
To the best of my knowledge THSCC does not "require" newbs to run as Novices. So, how many newbs that don't want that Novice designation are slipping thru the cracks? I would guess this follows James' theory of the Fast-n-Frivilous types.

Try signing up for a HPDE with limited or no experience some time. You end up with the rest of the newbs ......... non-negotiable unless you can prove otherwise.

Might this offend some of the uber-macho types? Yep.

Until we actually have a survey base to work from there is no real way to tell if THSCC is meeting the needs of its customers. Because the people we are talking about here are more customers than they are autox'ers. We have to meet their needs first if we expect them to buy in to the program.

Let's also keep in mind that the age brackets of our Newbs will reveal different needs / goals / expectations. A 20'something will barely notice a 75 minute work stint while a 40'something will dread it. Personally, standing on hot ass pavement for the better part of the day plays havoc on my back and my knees. And I am barely 40. :wink:


OMG I am agreeing with Steve again..........

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 Post subject: Re: Increase novice retention
PostPosted: Wed Aug 01, 2012 10:11 pm 
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steve remchak wrote:
To the best of my knowledge THSCC does not "require" newbs to run as Novices. So, how many newbs that don't want that Novice designation are slipping thru the cracks? I would guess this follows James' theory of the Fast-n-Frivilous types.


This is why I'd like to do some data mining on our registration data (without having to write something to screen scrape the results pages). At this point we're just shooting from the hip on what we think the issues are.

For instance what happened to (rhetorically):

Mike W
Martyn W
Kent E
Wally P
Aaron B
Chris S
Dustin F
Malia F
Todd B
Christian H
Don I


These were all people who autocrossed regularly as recently as last season and have made it to only a few or no events this year. Now I know what the deal is for most of those people and I don't intend to single people out since I know the vast majority of the ones above are real life getting in the way but that's 11 registrations that pretty much always happened that don't happen anymore.


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 Post subject: Re: Increase novice retention
PostPosted: Thu Aug 02, 2012 7:43 am 
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JamesMilko wrote:
Mike W Lemons
Martyn W ?
Kent E Lemons/Track
Wally P ?
Aaron B Moved to the Queen City
Chris S ?
Dustin F Lemons
Malia F Hubby started doing Lemons
Todd B Burnout, I think he is doing lots of Mountain Biking stuff
Christian H ?
Don I Track


Seeing as we are NOT just an autocross club, the allure of the track program seems to lead folks to matriculate up the pyramid of speed autox->HPDE->Lemons!

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 Post subject: Re: Increase novice retention
PostPosted: Thu Aug 02, 2012 8:07 am 
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Ryan Holton wrote:
JamesMilko wrote:
Mike W Lemons
Martyn W ?
Kent E Lemons/Track
Wally P ?
Aaron B Moved to the Queen City
Chris S ?
Dustin F Lemons
Malia F Hubby started doing Lemons
Todd B Burnout, I think he is doing lots of Mountain Biking stuff
Christian H ?
Don I Track


Seeing as we are NOT just an autocross club, the allure of the track program seems to lead folks to matriculate up the pyramid of speed autox->HPDE->Lemons!


^^^this^^^

Autocross has always been a jump point into track. In my 12 years I've seen a great many folks that I've become friends with just simply decide they're done with autox or as pointed out above, they have to move up or on. It's just human nature. I think it's almost time that I move on as well....

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 Post subject: Re: Increase novice retention
PostPosted: Thu Aug 02, 2012 8:23 am 
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maybe I'm unique, but I view them as two different sports. I don't think autocross is a jumping point to track. I think track is a way for people to have variety and to learn a different skillset.

What is our goal as a club?

1) To produce national competitive autocrossers
2) To produce competitive lemon's drivers and HPDE world champions
3) To have fun
4) All of the above.

If the goal is anything besides producing #2, then the philosophy that autocross is for those who haven't "graduated" to track needs to go away.

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 Post subject: Re: Increase novice retention
PostPosted: Thu Aug 02, 2012 8:51 am 
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Jason Mauldin wrote:

What is our goal as a club?

1) To produce national competitive autocrossers
2) To produce competitive lemon's drivers and HPDE world champions
3) To have fun
4) All of the above.


Ooooo is this a poll? I love a poll thread! :sing: :lol: :P

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 Post subject: Re: Increase novice retention
PostPosted: Thu Aug 02, 2012 9:46 am 
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Jason Mauldin wrote:
maybe I'm unique, but I view them as two different sports. I don't think autocross is a jumping point to track. I think track is a way for people to have variety and to learn a different skillset.

What is our goal as a club?

1) To produce national competitive autocrossers
2) To produce competitive lemon's drivers and HPDE world champions
3) To have fun
4) All of the above.

If the goal is anything besides producing #2, then the philosophy that autocross is for those who haven't "graduated" to track needs to go away.


Obviously the goal of the club is to offer a full spectrum of events for the entertainment of its members. Many of us Jason have used autoX as a building block to other avenues within and outside the club. I knew before I joined that I someday wanted to road race but had no clear idea how to get to that point.

I think the question is "Is AutoX the bread & butter of this club?".

It could be argued that autox attracts more newbs that eventually go on to become club members but I think that is due to the ease and cost of entering an autoX. and this isn't a bad thing for many reasons. Newbs meet new people and form relationships that further their own motorsports goals.

But, no matter what path down the rabbit hole people go, if they don't stay with THSCC this conversation is pointless.

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 Post subject: Re: Increase novice retention
PostPosted: Thu Aug 02, 2012 10:11 am 
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The path I see above has them leaving THSCC. So again, what is the goal that we want to have? Do we want to continue to treat autocross as a stepping stone and push people to lemon's, as quickly as possible. Or do we recognize that autocross is it's own sport and work on retaining drivers in that program.

If, as you say, people are leaving autocross to do track, then perhaps something should change to make autocross more appealing? Or we should change and not be a stepping stone down a path that has members leaving for other programs. Or we need to recognize that we will never retain people and focus on moving more people through the program.

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 Post subject: Re: Increase novice retention
PostPosted: Thu Aug 02, 2012 11:13 am 
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I don't think there is any question that AutoX is a seperate discipline and that there will always be people that choose to stay with autoX as their first choice.

But, why do these people stay? A survey would tell you much about what our customers think and feel about motorsports paticipation. Think about how many times you have been asked to participate in a customer survey.

I don't claim to be a marketing genius or anything but I'm sure we could learn a great deal with 5 questions or less.

(1) How did you here about THSCC?
(2) How did you discover Autocross?
Do you forsee future interest in National Autocross events?
(3) Do you forsee future interest in tracking your car?
(4) Do you forsee future interest in W-W racing?
(5) Do you think you will return to a THSCC Autocross in the future?

(A) What did we do right?
(B) What did we do wrong, How can we improve?


One thing I can say and please correct me if I am confused but has there ever been mention of the autoX program at any of the HPDE driver meetings or classroom sessions? Let's face it, most HPDE instructors will tell you that autoX breeds way too quick inputs and while this might be a stereotype it is still a commonly held belief.

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another one of those damn LeMons heads

just another Chump :)

we are an Autocross Club Dammit............


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 Post subject: Re: Increase novice retention
PostPosted: Thu Aug 02, 2012 11:53 am 
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steve remchak wrote:
Let's face it, most HPDE instructors will tell you that autoX breeds way too quick inputs and while this might be a stereotype it is still a commonly held belief.


True, but autocross also teaches car control, threshold braking, and looking ahead. In my experience the "fast hands" takes less than a session or two to "fix". IOW, it's easier to fix fast hands than it is to teach the other positive attributes.

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 Post subject: Re: Increase novice retention
PostPosted: Thu Aug 02, 2012 12:26 pm 
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Jason Mauldin wrote:
maybe I'm unique, but I view them as two different sports. I don't think autocross is a jumping point to track. I think track is a way for people to have variety and to learn a different skillset.

What is our goal as a club?

1) To produce national competitive autocrossers
2) To produce competitive lemon's drivers and HPDE world champions
3) To have fun
4) All of the above.

If the goal is anything besides producing #2, then the philosophy that autocross is for those who haven't "graduated" to track needs to go away.



ME TOO!!!!! I see them as two different disciplines and I do both and like both. This may not be the case with some but I do not see Track/LeMons as "graduating" I see it as different. I vote for #4

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 Post subject: Re: Increase novice retention
PostPosted: Thu Aug 02, 2012 12:29 pm 
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JamesMilko wrote:
steve remchak wrote:
To the best of my knowledge THSCC does not "require" newbs to run as Novices. So, how many newbs that don't want that Novice designation are slipping thru the cracks? I would guess this follows James' theory of the Fast-n-Frivilous types.


This is why I'd like to do some data mining on our registration data (without having to write something to screen scrape the results pages). At this point we're just shooting from the hip on what we think the issues are.

For instance what happened to (rhetorically):

Mike W
Martyn W
Kent E
Wally P
Aaron B
Chris S
Dustin F
Malia F
Todd B
Christian H
Don I


These were all people who autocrossed regularly as recently as last season and have made it to only a few or no events this year. Now I know what the deal is for most of those people and I don't intend to single people out since I know the vast majority of the ones above are real life getting in the way but that's 11 registrations that pretty much always happened that don't happen anymore.



If we can get the data why don't a couple of us work on a survey ( or a couple - one taylored to AX'ers who have left and one to Novices) that would get some data on why people attend/don't attend and from there we can make an educated assessments of what we need to do to boost attendance/retention. I think I just volunteered......James, Steve?

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 Post subject: Re: Increase novice retention
PostPosted: Thu Aug 02, 2012 1:10 pm 
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Vincent Keene wrote:
steve remchak wrote:
Let's face it, most HPDE instructors will tell you that autoX breeds way too quick inputs and while this might be a stereotype it is still a commonly held belief.


True, but autocross also teaches car control, threshold braking, and looking ahead. In my experience the "fast hands" takes less than a session or two to "fix". IOW, it's easier to fix fast hands than it is to teach the other positive attributes.


Exactly. The more experienced the autocrosser, the better at it the person was, the safer I always felt in the right seat at the track. As an instructor, I took it as my job to level set a student, know ahead of time based on their background what likely issues could arise and plan for them upfront, etc. Imagine getting two pure novices at track events -- one has zero experience except street driving while the other has been to two Evo schools and regularly gets top times at autox events. I'll take the second one any day.

I agree with Jason and some others that autox and track are not tied together as a step up/step down thing. Having started track events in 1981 and autox in 1976, I've seen all types of characters, drivers, fresh students, etc. One of the almost assured problem drivers at an HPDE event is the guy who has always done HPDE, perhaps is now an instructor, has an ego bigger than Texas and believes autox is a worthless waste of time for those little folk who can't drive at the track. Typically said person ends up wrapping up his car sooner or later, oftentimes on the first instructor session of the day in a winter event while displaying his total lack of knowledge of the glass transition temperature of the rubber his Hoosiers are made out of. :( Laughs all around by fellow instructors soon follow along with the chief instructor scolding the novices in their driver's meeting to take it easy out there today and learn from this "instructor's" mistake. Said instructor of course blames the "slick" pavement and not himself since of course it is the conditions that are at fault.

I've worked with numerous HPDE fanatics at an autox who can't handle car control, the speed of processing and looking ahead needed, etc, and give up after trying it once or twice. Since they can't do it well, surely it's the sport that is the problem, naturally.

The car control issue is one of the "problems" with HPDE training imo. Some clubs have tried to rectify that in recent years (the one that comes most to mind is the National Capital Chapter of the BMWCCA that uses the monster triple skidpad at Summit Point now to teach car control at HPDEs), but historically, one could "rise" through the ranks at HPDE and even been instructing for many years without ever having much experience beyond the limits, recovery, keeping the vision down the path you want to go not where the car is headed, etc. Rightly so, they've not had the opportunity to practice those skills hardly at all. Autoxers on the other hand get continual, every event, experience with the fine aspects of beyond the limit car control -- the clock doesn't lie, so dialing in a bit too much lock while understeering or drifting the tail wide too much gives you instant feedback on what's not the fastest method(s) while also giving you the opportunity to improve during the next run. In the HPDE environment we would eject people for driving like they would at an autox (and rightly so for their and other's safety and the integrity of the event) -- meaning driving just over the limits on every turn on course, sometimes going off, etc. So clearly traditional HPDEs are not sources for that type of training...

Anyway, it's unfortunate that (from what I've seen over 30+ years at events) we can't merge these two sports closer together somehow. Perhaps in some arcane fashion that is what chump car/Lemons is almost doing.

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