Aaron Buckley wrote:
After looking at the New Bus thread and something being mentioned that there is about $5k left in the account after the purchase of the bus, felt like that seemed low.
I'll admit, living in Charlotte, I have fallen off from going to club meetings and keeping up with general club info, mainly due to logistics. I started reading the the Heel & Toe this morning and was pretty stunned to see that we have decreased each year in membership from 2006... to the tune of 106 members or 30.6%.
Aaron, good topic for discussion. Here's 2 "charts" shared at the xmas party this year to provide some data:
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12/8/06 331 Members
12/5/07 346 Members
11/13/08 339 Members
12/2/09 290 Members
11/29/10 240 Members
Attrition:
~55 new members for 2010 (~60 in 2009)
~120 non-renewals (~same as 2009)
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Main Account Balance YtYtY
12/1/2008: $10,691
12/1/2009: $14,903
12/3/2010: $13,260
Notes:
~$1643 reduction in balance equates to ~4% reduction in overall income for the year
Balance difference attributed largely to lower membership renewalsLosses would have been greater if not for higher-than-normal attendance numbers for AX#7 (NCAC)
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So, while the overall financial picture is pretty good, I agree there's lots of room for improvement. If we do exactly the same numbers at events this year as we did last year, except don't host the NCAC, we WILL have a low year.
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So I have to ask, what's being done to increase membership? I know the marketing idea around the cards is a good idea, but it seems to be geared toward getting people to come to events, not join the club. Deep down, the loss of membership overall hurts our finances, as those 106 members are over $2500 a year in renewals.
I know the VP's have all been working to get people to events, but I agree that getting people to join and maintain memberships is high on the list. I'll be honest that I didn't realize the trend was as bad as it was until I was running the end of year numbers. As such, I see at least 2 areas to improve:
1) reinstate a higher at-event fee for non-members. Pre-registration itself has become a problem - even with a $5 discount, people don't seem to be bothered with it. So now we have a larger portion of folks as walkups than ever before, and we don't make membership an advantage - at this point everybody pays the same if you pay at registration. Of course, there ARE logistics associated with enforcing membership discounts at registration, so that has to be considered, but I think this should be considered.
2) enforce kicking people off the forums, and revoking other member benefits for folks not registered by the deadline. Again, I absolutely realize there is significant work involved with this, but I'm pretty sure I recall seeing a number of "regulars" names' on the list of non-renewals and have to wonder if they even realized they weren't paid up. I wonder if having a "membership coordinator" or some like position of responsibility could aid in making this happen.
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Also, is anything being done to ensure that each one of our events at least breaks even or is slightly profitable?
This may not have a lot of visibility at the membership level, but this has absolutely been a focus area at the Exec level of the club over the last couple years. Though I'm no longer in the loop, I can only assume that is continuing.